Privacy Policy | Ardent Gold

1.Scope of This Policy

This policy applies to information we collect through the website and in the course of providing our services. It describes our practices only. It does not cover the independent privacy practices of third parties, such as self-directed IRA custodians or the depository, who maintain their own privacy policies and are responsible for their own handling of your information. We encourage you to review the policies of any third party you engage with.

2.Information We Collect

The Ardent Gold website is a static, informational site. It does not have a contact form, user accounts, or on-site purchases. The information we collect falls into the following categories:

Information you provide voluntarily. This includes information such as your name, email address, phone number, and any details you choose to include when you contact us by email or otherwise communicate with us.
Information provided in the course of services. For prospective and actual clients, this may include contact details, financial and retirement account information relevant to a precious metals IRA, and information needed to coordinate a transaction. Much of this information is typically provided through an advisor or directly by the client.
Information collected automatically. The informational website collects little to no automatic data. If standard server logs or basic technical information are collected by our hosting provider, that information is limited and used for security and operational purposes. We do not use the site to gather analytics profiles or to track you across other websites.

3.How We Use Information

We use information for the following purposes:

to respond to inquiries and communicate with you;
to provide, coordinate, and administer services related to precious metals and self-directed retirement accounts;
to facilitate transactions with custodians and the depository;
to comply with legal, regulatory, and recordkeeping obligations, including anti-money-laundering requirements;
to maintain the security and integrity of our operations; and
to improve our services.

4.How We Share Information

We share information with third parties only as necessary, including:

with third parties necessary to provide the service, including self-directed IRA custodians and the depository, IDS (International Depository Services);
with service providers who support our operations, such as hosting and communications providers;
with affiliated entities where relevant to providing or coordinating services; and
as required by law, regulation, or legal process, or to protect the rights, property, and safety of Ardent Gold, our clients, or others.

Ardent Gold does not sell your personal information.

5.Affiliated Entities

Ardent Gold may share information with affiliated companies where relevant to coordinating or providing services. Any such sharing is for the purpose of facilitating the service you are seeking, and the information shared is limited to what is reasonably necessary for that purpose.

6.Legal and Regulatory Compliance

Ardent Gold may collect, retain, and share information as needed to comply with applicable laws and regulations, including anti-money-laundering and recordkeeping obligations that apply to precious metals and financial services. We may also use or disclose information where we believe in good faith that doing so is required to comply with a legal obligation or valid legal process.

7.Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed for these purposes, it is deleted or anonymized in accordance with our practices and applicable law.

8.Data Security

We take reasonable administrative, technical, and physical measures to protect information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

9.Cookies and Tracking Technologies

The informational website uses minimal or no tracking technologies. If any basic, strictly necessary cookies are used, they support core site functionality or security only. We do not use the site to build advertising profiles or to track you across other websites. Because the site is a simple, static informational site, it is not designed for behavioral advertising or analytics-driven tracking.

10.Third-Party Websites

The site may contain links to third-party websites. Those websites have their own privacy policies, and Ardent Gold is not responsible for their content or privacy practices. We encourage you to review the privacy policy of any website you visit through a link on our site.

11.Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, such as the right to access, correct, or request deletion of your information, and the right to know how it is collected, used, and shared. Residents of certain states, such as California, may have additional rights under applicable state privacy laws. You can exercise these rights by contacting us at team@ardentgold.co, and we will respond consistent with applicable law.

12.Do Not Sell

Ardent Gold does not sell your personal information.

13.Children's Privacy

The site and our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from someone under 18, we will delete it.

14.Changes to This Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted with a revised "Last updated" date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.

15.Contact Us

Questions about this Privacy Policy or about your information may be directed to team@ardentgold.co. Please reference the entity name Ardent Gold LLC.